Using Fleurerie.com

The following Terms & Conditions are governed by Fleurerie.com by Fleurerie. Should you proceed to use our website and purchase from Fleurerie (either by phone, email, website or any other medium) you are in agreement of our Terms & Conditions. These Terms will be applied fully and affect to your use of this Website. Please do not use this Website if you disagree with any of these Terms & Conditions.

Fleurerie.com is not indented for users under the age of 18.

Fleurerie is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review all Terms at your discretion.

Order Confirmation & Payment

Your order is considered confirmed once you have submitted your payment and you have received an email confirmation from us.

Payment must be paid in full by debit, credit card or PayPal in advance when you submit an order with Fleurerie.

Payment must be made in full for both custom and in stock orders prior to us commencing any work. If there are any issues with your payment and Fleurerie has to incur any charges, this will be applied to your order. Please note: Fleurerie is hosted by Shopify.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data.

Pricing Info

Fleurerie provides, to the best of our ability, pricing details on Fleurerie.com website. A final calculation of costs is added at checkout.

Pricing errors periodically occur on the Fleurerie website, although we do our best to always make sure everything is up to date and correct. Fleurerie reserves the right to cancel any orders containing pricing errors or for any other reason and is not to be held liable for and costs that you may incur. Fleurerie will be in contact with you to notify you of the cancellation, either by email or a phone call.

Refunds

All sales are final after your order has been put into production. If you receive a damaged item, we will try and make it right. However, after your item departs Fleurerie we are no longer responsible for the item. A claim will need to be made by you, with the carrier of delivery should you have an issue with your order.

Flowers are creators of Mother Nature and we do our best to insure the quality of our flowers. Occasionally, there are instances where there is a natural defect with the flower. Within a reasonable amount of time which is at the discretion of Fleurerie, we will do our best to accommodate you and make it right.

Cancellation

You have 24 hours to cancel an order after you receive a confirmation. Orders cannot be cancelled once Fleurerie has begun processing the order. Should you wish to change or cancel your order, you are welcome to call us to check whether the preparation of your order has begun. If Fleurerie has not begun working on your order than we will try to accommodate you the best we can. If any costs have been incurred by Fleurerie, prior to you wanting to change you order, charges will be applied.

We encourage you to carefully check your order before submitting it.

We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

Other than as set out in these Terms and Conditions, we shall not be responsible for any loss or damage of any kind, which you might suffer by reason of us declining to accept or for cancelling your order.

Pricing & Taxs

The pricing displayed on Fleurerie.com is strictly applicable for U.S. orders. Prices are subject to change periodically as we update our website. Tax’s vary based on the delivery address and we do our best to make sure the tax’s quoted are accurate.

If you have received a custom quote from us, please bear in mind it is only valid for 60 days.

Delivery

An order is considered delivered on Fleurerie’s behalf once it has been accepted by the carrier. After that should any issues arise, you are responsible for contacting the carrier for further details. Fleurerie deems the right to choose which carrier to ship an order that is outside of our hand delivery location. We only ship orders inside of the U.S. at this time.

Any order within 25 miles of Boca Raton are hand delivered by a representative of Fleurerie.

If you are outside of the 25 mile radius but with in the 75 mile radius and would like same day delivery you may have your order sent with Uber/Lyft. However, Fleurerie is not responsible for any damages incurred after it leaves our possession.

Fleurerie is not responsible for lost, stolen or damaged goods once an order leaves our possession. We are not responsible for any items lost or stolen from porches or outside the home or business.

Fleurerie will do its best to have an item delivered on the specified day. However, if there are any delays due to the carrier Fleurerie can not be held liable. We do suggest that you have your delivery date one day prior to the date you wish to gift your arrangement. For hand deliveries we will do out best to have your item delivered within a 2 hour time frame of specified delivery date/time.

Products & Services

Our custom designs are available, at the moment, exclusively from Fleurerie.com We have limited quantities and our designs are constantly changing. We will always do our best to notify you through the website should we be out of stock or if an item has been discontinued. However, mistakes do happen and we are not to be held liable, for any reason if an order has been placed and we notify you that we are out of stock. We will do our best to find a close match, issue you a refund or create a design that will satisfy you. We reserve the right to limit the quantities of any products or service we offer. All pricing and descriptions are subject to change at any given time, at Fleurerie’s discression.

We do our best to make sure the color on the computer is as close as possible to the actual design. We can not guarantee that the arrangement will be an exact match as the display on the screen.

Copyright

Other than the content you own, under these Terms, Fleurerie and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

The following is in violation of our website and terms and conditions. You are specifically restricted from all of the following: publishing any Website material in any other media; selling, sublicensing and/or otherwise commercializing any Website material; publicly performing and/or showing any Website material for your or others business gain; using this Website in any way that is or may be damaging to this Website; using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity; engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website; using this Website to engage in any advertising or marketing other than the benefit of Fleurerie.

When sending Fleurerie your content for custom designs or creative ideas, you are granting Fleurerie a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media, unless, specifically requested formally in writing not to do so. We are under no obligation to maintain any comments in confidence; to pay compensation for any photos/comments; or to respond to any comments.

Fleurerie is entitled to review, edit or remove content that we determine in our sole discretion are unlawful, offensive, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

Any content submitted to Fleurerie such as, designs for custom work and logos must be your own and must not be invading any third-party's rights. You attend that none of the content or images that you submit contain anything which would infringe on any copyright, trademark, design right or other intellectual property right of any third party.

By placing an order and accepting these terms you are accepting any and all liability for any consequences of Fleurerie using the images you supply.

Limitation of liability

In no event permitted by applicable law shall Fleurerie, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. We are not responsible for any claim based on our abilities and work or lack there of, delays or defects in merchandise, loss and damages or in any way caused that in any way is affiliated with Fleurerie. We do our best to make sure everyone is happy and meets their expectations. However, Fleurerie does not guarantee that purchasing from Fleurerie and the use of our service will be error-free.

Any content submitted to Fleurerie is a legal agreement that we have the right to use, reproduce, publish and disclose for any purpose and without constraint and compensating you or affiliates in any way. So please do not send us any creative material, original artwork or any confidential information that you do not wish to be owned by us.

Indemnification

You agree to indemnify, defend and hold harmless Fleurerie, LLC. and our affiliates, partners, officers, contractors, licensors, service providers,subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

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